Frequently Asked Questions
Everything you need to know about shopping at MHE
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order has shipped, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, MHE ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my package?
After your order is processed, you will receive an automated email containing your tracking link. You can also log into your MHE account to view your order history and real-time status.
Are your products covered by a warranty?
All MHE products come with a standard 12-month manufacturer warranty against defects in materials and workmanship to ensure you receive the highest quality goods.